Logitech Camera App

We’ve heard our customers asking about multi-camera streaming when using webcams like the Logitech C920 and Logitech C922. We’ve also heard setup isn’t always that intuitive – or that software updates are impacting multi-camera streaming settings.

We hear you! And we want to be sure you have the tools you need to succeed. To get started, check out this step-by-step video to help you set up your cameras the way you want them.

We also know you’ve got questions about drivers, software and more. Below are a few most commonly asked questions and answers.

What is the impact of using standard UVC drivers vs Logitech drivers?

Capture photos and videos, upload to Facebook with one-click, adjust camera settings, and more. Windows 8 support has been added. Note: If you want to take advantage of the new Windows 8 interface, look for the Logitech Camera Controller available at the Windows 8 Store. Apr 25, 2017 Logitech Webcam Software 2.80.853.0a on 32-bit and 64-bit PCs. This download is licensed as freeware for the Windows (32-bit and 64-bit) operating system on a laptop or desktop PC from drivers without restrictions. Logitech Webcam Software 2.80.853.0a is available to all software users as a free download for Windows.

Logitech drivers were developed before UVC drivers were optimized for webcams. Today, standard UVC drivers are perfectly suitable for controlling the settings of multi-camera streaming while maintaining a stable environment. Video quality remains uncompromised.

Then why am I having issues with my C920 webcam and UVC drivers?

The Logitech C920 webcam works with Logitech Webcam Software (LWS), which was specifically designed to work with Logitech drivers. As a result, using the Logitech C920 with a standard UVC driver prevents the LWS from working correctly. As an alternative, we recommend the following applications:

-Windows 8 and 10: Microsoft Camera App (installed by default)

-Windows 7: OBS or XSplit Broadcaster

-Mac: Quicktime or OBS

Logitech camera app for pc

Additionally, you’ll want to be sure your webcams are plugged directly into the PC USB port, as USB hubs may limit the bandwidth available.

Does this also apply to the Logitech C922 webcam and/or Logitech BRIO 4K Pro Webcam?

No. These webcams use standard UVC drivers.

I stopped using LWS, and now I want to use it again – is it possible to go back?

It is. You can reinstall Logitech Webcam Software 2.8 from our website.

When is the next update planned for LWS?

Because UVC drivers are now optimized for webcams, there is no longer a need for LWS. As mentioned above, we recommend recording applications such as:

-Windows 8 and 10: Microsoft Camera App (installed by default)

-Windows 7: OBS or XSplit Broadcaster

-Mac: Quicktime or OBS

For gaming, you may also want to download Logitech Gaming Software to adjust your settings.

If you have other questions, we’d love to hear from you. Please include them below in comments or visit our support page.

After upgrading to Windows 10, the Logitech USB cameras such as BRIO webcam, or the C930, C920 etc HD Pro webcam cannot work, so you cannot use it in video chatting on Skype or other video applications.

Solutions:

Solution 1: Let Apps Using My Camera Hardware

Before you solve this problem, you need to make sure your applications are allowed to use the camera. This will make many things more convenient.

Follow Win > Settings > Privacy > Camera to open the camera privacy settings.

In the right side, make sure the Let apps use my camera hardware status is On.

Related: Fix Logitech C920 Webcam Not Working on Windows 10

Solution 2: Remove the Conflict Wireless Mouse Receiver

The wireless mouse may cause the Logitech camera out of work. So if you are using a wireless mouse especially the Logitech wireless mouse, maybe there is interferes between the wireless mouse and your USB webcam.

So at first, try to unplug the camera USB cable out and reconnect it to another USB port.

If it does not work, try to unplug the wireless mouse USB receiver or the USB transmitter, and your Logitech camera will work normally.

Solution 3: Update the Logitech Camera Driver Automatically

If you have a problem of fix the Logitech camera stop working issue, you can use Driver Booster to help you. It can find the driver easily and fast. As a driver helper, it provides an easy way to fix driver issue. With Driver Booster, what you need to is only click 2 buttons.

Logitech Camera App

Download Driver Booster and install it. It will scan your computer devices including the external Logitech BRIO webcam or c920 webcam, and then analyze the original drivers to see if this driver is outdated.

After that, it will provide the latest version of the driver for the device. Of course, if your devices drivers are missing, it will also provide the right driver.

Solution 4: Manually Update Logitech camera driver

This will be the directly way if your Logitech camera such as the Logitech BRIO Webcam.

Step 1: Open device manager.

Logitech Camera App Mac

Step 2: Expand the imaging devices, find your Logitech BRIO webcam. Of course, if you are using the Logitech C920 HD Pro Webcam , choose it.

Step 3: Right-click it and select Uninstall to uninstall the Logitech camera driver.

Step 4: Enter Logitech drivers download center, and find Webcam and Camera Systems from the product lists.

Step 5: Expand the Webcam and choose Logitech webcam you have. Here choose the Logitech BRIO.

Of course, you can expand other items such as conference cameras and security cameras.

Step 6: In Logitech BRIO page, choose Download to enter the download center.

Logitech Camera App Mac Download

Step 7: Download driver. In download center, you can download the Logitech camera driver for Windows 10.

Logitech Camera App

After download finish, you can install it and add your Logitech webcam to it. So use this way to update Logitech camera driver will be a good choice.

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